Support
Bring Your AI is local-first. Most failures come from an unsupported source or target, a missing local license, or a machine-specific config edge.
- License delivery or payment issue: email hello@bringyour.ai from the purchase address.
- CLI install issue: include the output of bringyour preview --from claude-code --to codex and your OS/architecture.
- Existing install: run curl -fsSL https://bringyour.ai/install.sh | sh -s -- --force, then bringyour upgrade for future latest-channel updates.
- Distill help: include the command you ran and the redaction report path from bringyour distill verify --bundle ./personal-harness.
- Sync help: include the output of bringyour sync hub and bringyour sync plan-push --to codex. Auto sync is disabled by default.
- Remote MCP issue: include the exact tool call or HTTP status. The remote MCP is no-data and only supports preview, target listing, install handoff, catalog, quote, and checkout.
Current support path
Response address: hello@bringyour.ai
Buyer endpoints: /api/v1/license, /api/v1/updates, /license-verification
Docs: /faq, /how-it-works, /openapi.yaml, /llms.txt